Accessibility Statement

Effective date: 01 January 2026

Time Standard: Eastern Standard Time (EST), permanently fixed at UTC–05:00, with no adjustments for Daylight Saving Time or any other time-change system. This fixed UTC–05:00 standard is the sole legally controlling time zone for all deadlines, interpretations, notices, and obligations under these Terms, regardless of user location or local timekeeping practices.

Controller & Operator: 冷z LLC (legally registered; pronounced “Leng Z LLC”), doing business as “Chill Zone” (trade name only; not a separate legal entity). For absolute legal clarity, “冷z” and “Leng Z” refer to the same legal entity without exception.

Address: 74 E Glenwood Ave, Smyrna, DE 19977 Unit #5219
Contact: legal@chillzonecool.com
Website: https://chillzonecool.com

I. Accessibility commitment

Chill Zone is committed to making its website reasonably accessible to the widest possible audience, regardless of technology or ability. Accessibility is approached as an ongoing process, not a one-time condition.

Our goal is to make continuous, good-faith improvements to usability and accessibility while balancing technical feasibility, operational constraints, and evolving web standards.

II. Accessibility practices we aim to follow

Where reasonably practicable, Chill Zone seeks to incorporate accessibility-conscious practices into design, development, and content decisions, including:

• Using semantic HTML and logical document structure;
• Providing text alternatives for meaningful non-text content where applicable;
• Designing layouts intended to remain readable and usable across common devices;
• Maintaining reasonable color contrast and legible typography;
• Supporting keyboard navigation for core site functionality where feasible;
• Reviewing updates to identify and reduce accessibility barriers.

III. Accessibility standards reference

Where appropriate and reasonably achievable, Chill Zone may consider generally recognized accessibility guidelines, such as the Web Content Accessibility Guidelines (WCAG).

However, Chill Zone does not represent or warrant that the Website conforms to WCAG 2.0, 2.1, 2.2, or any specific conformance level (A, AA, or AAA), nor that all content will meet every accessibility criterion at all times.

IV. Known limitations

Despite ongoing efforts, some areas of the Website may not yet be fully accessible. Limitations may include, without limitation:

• Third-party services, widgets, embeds, or payment interfaces not fully controlled by Chill Zone;
• Legacy content created prior to accessibility improvements;
• Certain dynamic, media-rich, or externally hosted elements.

Chill Zone does not control and is not responsible for the accessibility practices of third-party platforms or service providers.

V. Feedback and accessibility assistance

We welcome good-faith accessibility feedback. If you experience difficulty accessing any part of the Website, you may contact us at: legal@chillzonecool.com

When contacting us, please include:

• The page URL where the issue occurred;
• A brief description of the issue;
• The device, browser, or assistive technology used (if known).

While we cannot guarantee a specific response time or outcome, we review accessibility feedback in good faith and consider reasonable improvements where feasible.

VI. Legal context

This Accessibility Statement does not create contractual rights, expand liability, waive defenses, or guarantee compliance with any specific accessibility law or regulation.

Any legal accessibility obligations, where applicable, are governed by the laws and regulations of the relevant jurisdiction.

VII. Changes to this Accessibility Statement

We may update this Accessibility Statement from time to time to reflect improvements, operational changes, or evolving standards. Updates become effective upon publication with a revised effective date.