Cookie Policy

Effective date: 01 January 2026

Time Standard: Eastern Standard Time (EST), permanently fixed at UTC–05:00, with no adjustments for Daylight Saving Time or any other time-change system. This fixed UTC–05:00 standard is the sole legally controlling time zone for all deadlines, interpretations, notices, and obligations under these Terms, regardless of user location or local timekeeping practices.

Controller & Operator: 冷z LLC (legally registered; pronounced “Leng Z LLC”), doing business as “Chill Zone” (trade name only; not a separate legal entity). For absolute legal clarity, “冷z” and “Leng Z” refer to the same legal entity without exception.

Address: 74 E Glenwood Ave, Smyrna, DE 19977 Unit #5219
Contact: legal@chillzonecool.com
Website: https://chillzonecool.com

This Cookie Policy explains how and why Chill Zone uses cookies and similar technologies. It applies to all visitors. Additional consent requirements apply to users located in the European Union or European Economic Area under the GDPR and related laws.

I. What cookies and similar technologies are

Cookies are small text files placed on your device by a website. Similar technologies include local storage, session storage, pixels, tags, and comparable identifiers. These technologies support essential site functionality, maintain security, enable transactions, and—in some cases— provide usage analytics.

II. Categories of cookies we use

Chill Zone uses the following categories:

Strictly necessary cookies — Required for core functionality, including site security, session integrity, cart operation, checkout processing, payment authorization, and fraud prevention. These cookies cannot be disabled through consent tools.
Functional cookies — Support user-selected preferences such as language or interface settings. These are used only where legally permitted and, where required, only after consent.
Analytics cookies — Used only where legally permitted and, where required, only after explicit consent. Analytics data is aggregated and used to improve performance, stability, and usability.

III. First-party and third-party cookies

First-party cookies are set directly by Chill Zone to operate and secure the Website.

Third-party cookies or similar technologies may be set by integrated services, including but not limited to:

Stripe — payment processing, fraud detection, and transaction security;
Printful — fulfillment-related integrations for Physical Goods;
YouTube — embedded media, subject to YouTube’s own policies;
Cloudflare — security, routing, caching, and DDoS protection.

These third parties operate under their own privacy and cookie policies. Chill Zone does not control their internal cookie or data-handling practices.

IV. How we use cookies

Cookies are used solely for legitimate purposes, including:

Maintaining secure sessions and protecting accounts;
Preserving cart contents and checkout continuity;
Processing payments and preventing fraud;
Ensuring site stability, availability, and performance;
Analyzing aggregated usage trends where legally permitted.

For users subject to the GDPR:

Strictly necessary cookies are processed under Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(f) GDPR (legitimate interests in secure, functional website operation).
Functional and analytics cookies are processed under Art. 6(1)(a) GDPR (consent) and are disabled unless and until valid consent is provided.

Where required by law, no non-essential cookies are placed before consent is obtained through a cookie banner or comparable mechanism.

VI. Withdrawing or modifying consent

You may withdraw or change your cookie consent at any time through:

Your browser or device cookie settings; and
Any consent-management tools provided on the Website, where applicable.

Disabling strictly necessary cookies will prevent essential features—such as checkout, account access, and payments—from functioning.

VII. Managing cookies through your browser

Most browsers allow you to block or delete cookies. Instructions vary by browser. Blocking certain cookies may impair Website functionality.

VIII. Changes to this Cookie Policy

We may update this Cookie Policy to reflect operational, technological, or legal changes. Updates take effect upon publication with a revised effective date.

IX. Contact for cookie-related matters

All cookie-related inquiries must be sent exclusively to:
legal@chillzonecool.com.

This Cookie Policy is provided for informational and compliance purposes and does not constitute legal advice. Consult qualified legal counsel for jurisdiction-specific guidance.